LUV Management
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Privacy Notice

1. Introduction

We are committed to protecting your personal data and respecting your privacy in compliance with the General Data Protection Regulation (“GDPR”) and other applicable data protection laws. This Privacy Notice explains how and why we collect, store, use, and share your personal data when you visit or use www.luv-management.com (the “Website”).

2. Data Controller Contact Details

• Data Controller: LUV Management S.r.l.
• Registered Address: Corso Italia, 50 – 20122 Milano
• Contact Email: dpo@luv-management.com

If you have any questions about this Privacy Notice, including any requests to exercise your legal rights, please contact us at dpo@luv-management.com.

3. Personal Data We Collect

We may collect, use, store, and transfer different kinds of personal data about you, which may include:

  • Identity Data: first name, last name, username or similar identifier, title.
  • Contact Data: email address, telephone number, postal address.
  • Technical Data: internet protocol (IP) address, browser type, operating system, time zone setting, browser plug-in types and versions, and other technology on the devices you use to access the Website.
  • Usage Data: information about how you use our Website, such as page views, how you navigate the site, and the times and dates of your visits.
  • Marketing and Communications Data: your preferences in receiving marketing from us and your communication preferences.

We do not intentionally collect any Special Categories of Personal Data (e.g., details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, etc.) unless required by law or with your explicit consent.

4. How We Collect Your Personal Data

We use different methods to collect data from and about you, including:

  • Direct Interactions: You may provide personal data by filling in forms or corresponding with us by email, phone, or otherwise (e.g., when you subscribe to a newsletter or request information).
  • Automated Technologies or Interactions: As you interact with the Website, we may automatically collect technical data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies.
  • Third Parties or Publicly Available Sources: We may receive personal data about you from analytics providers (such as Google Analytics), advertising networks, and search information providers.

5. Purpose and Legal Basis for Processing

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • To Provide and Maintain Our Services: We need certain data to enable you to use the Website and its features. (Legal basis: performance of a contract and/or legitimate interests.)
  • To Manage Our Relationship with You: Including notifying you about changes to our terms or Privacy Notice. (Legal basis: performance of a contract, compliance with a legal obligation, and/or legitimate interests.)
  • To Improve and Optimize Our Website: By analyzing how you use our Website to develop new features or make it more user-friendly. (Legal basis: legitimate interests.)
  • To Send You Marketing Communications: Where you have opted in. (Legal basis: consent or legitimate interests, as appropriate under applicable law.)
  • To Comply with Legal Obligations: We may process your data where necessary to comply with legal or regulatory obligations. (Legal basis: compliance with a legal obligation.)

6. Cookies and Similar Technologies

We use cookies and similar tracking technologies to track the activity on our Website and store certain information. Cookies are small files that are placed on your computer or device by websites you visit.

  • Essential Cookies: Necessary for the operation of the Website.
  • Analytics Cookies: Help us understand how you use the Website, so we can improve its performance.
  • Functional Cookies: Remember your preferences.
  • Advertising Cookies: Used to deliver relevant ads to you.

You can control and manage cookies through your browser settings. For more information, please see our [Cookie Policy] (if you have a separate cookie policy page).

7. Data Sharing and Transfers

We may share your personal data with:

  • Service Providers: Third-party companies and individuals to facilitate our services, provide services on our behalf, or perform service-related functions (e.g., hosting providers, payment processors, analytics services).
  • Legal or Regulatory Bodies: If required by law, or to protect our rights or comply with judicial proceedings, court orders, or legal processes.
  • Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

If your personal data is transferred outside the European Economic Area (“EEA”), we ensure that it is protected by appropriate safeguards, such as relying on the European Commission’s Standard Contractual Clauses or another lawful transfer mechanism.

8. Data Retention

We will only retain your personal data for as long as is necessary to fulfill the purposes for which we collected it, including satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider:

  • The amount, nature, and sensitivity of the personal data.
  • The potential risk of harm from unauthorized use or disclosure of your personal data.
  • The purposes for which we process your personal data and whether we can achieve those purposes through other means.
  • The applicable legal, accounting, or regulatory requirements.

9. Data Security

We have implemented appropriate security measures to prevent personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

10. Your Legal Rights (GDPR)

Under the GDPR, you have specific rights regarding your personal data. These include:

  • Right to Access: You have the right to request copies of your personal data.
  • Right to Rectification: You have the right to request correction of your personal data if you believe it is inaccurate or incomplete.
  • Right to Erasure (“Right to be Forgotten”): You have the right to request the deletion of your personal data in certain circumstances.
  • Right to Restrict Processing: You have the right to request the restriction or suppression of your personal data in certain circumstances.
  • Right to Data Portability: You have the right to request the transfer of your personal data to another organization, or directly to you, in a structured, commonly used, machine-readable format.
  • Right to Object: You have the right to object to the processing of your personal data in certain circumstances, including for direct marketing purposes.
  • Right to Withdraw Consent: Where we rely on consent to process your personal data, you have the right to withdraw that consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise any of these rights, please contact us at dpo@luv-management.com. We may need to request specific information from you to confirm your identity and ensure the security of your personal data.

You also have the right to lodge a complaint with a supervisory authority if you believe that our processing of your personal data violates applicable data protection laws. In the EU, you can find your local supervisory authority here: https://edpb.europa.eu/about-edpb/board/members_en.

11. Third-Party Links

The Website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our Website, we encourage you to read the privacy notice of every website you visit.

12. Changes to This Privacy Notice

We may update this Privacy Notice from time to time in response to changing legal, technical, or business developments. We will notify you of any material changes by posting the new Privacy Notice on this page, and if required by applicable law, we will provide a more prominent notice.